Frequently Asked Questions
You’ve got questions and we’ve got answers.
What is a Retailers’ Showroom™?
Our Retailers’ Showroom program is a revolutionary new way to shop for retail furniture. See, touch, and ask questions about Ustorefurniture products in the nearby retailers who use them every day. There’s no pressure to buy— just enjoy the chance to experience Ustorefurniture in person and hear from real customers before you buy.
Where can I find the address of a Retailers’ Showroom™?
For security purposes and to protect the privacy of our Hosts, only an estimated location within a small radius of the area is shown on the listing.
The address will be provided after an Ustorefurniture Concierge has paired you with a Host and your showing has been confirmed.
If you have questions about the location, we encourage you to reach out to our Concierge Team prior to or during the visit request process. You can do this by starting a chat.
Who are Retailers’ Showroom™ Hosts?
Hosts are real Ustorefurniture customers who open their stores to shoppers in their communities to foster meaningful connections. Hosts receive exclusive benefits for providing neighbors with first-hand, candid opinions and reviews of Ustorefurniture products.
Want to host your very own Retailers’ Showroom? Learn more about hosting.
Can I purchase Ustorefurniture products at Retailers’ Showrooms™?
Since Ustorefurniture’ s Retailers’ Showrooms are located in the retail stores of real customers, they do not carry any inventory on hand. You can purchase products through ustorefurniture.com during or following a visit to a Retailers’ Showroom.
How do I visit a Retailers’ Showroom™?
Visiting a Retailers’ Showroom is easy! Just give us your address to a member from our Concierge Team who will help coordinate the details of your visit or virtual connection, including your Host’s contact information and directions to the Showroom, and answer any questions you may have.
Once your visit or virtual connection has been confirmed, simply arrive at the Showroom at the confirmed date and time. If you’re scheduled for a virtual connection, just follow the instructions provided by your Host to connect via phone or video chat.
